Specialized Business Skills Courses

FINANCE FOR NON-FINANCE PROFESSIONALS

12
Hours
English

WHAT IS IT?

Do you ever get the feeling that finance professionals are speaking a completely different language to everyone else in your business? Well, you can rest assured that you are not the only one. In fact, finance for non-financial managers training has been developed for precisely this reason.

COURSE OBJECTIVE

  • Aimed at ensuring that the fundamentals of finance are well understood.
  • By breaking down some of the jargon and making finance more accessible this course can lead to delegates taking a more proactive role with finance in their organisations.
  • It provides a safe environment where they are able to ask questions and ensure that they have a solid foundation on which to build.

COMMUNICATION SKILLS

12
Hours
English

WHAT IS IT?

Highly effective communication skills which enable one to manage, influence and lead others are invaluable assets in today’s business world.

In order to build upon these skills, every one must explore the ways in which people relate to each other and deal with the emotions that arise in difficult situations. This Communication Skills course is designed with an emphasis on verbal & non-verbal communication and the use of written communication in business letters and emails.

This course provides you with a powerful insight into how effective communication works.

COURSE OBJECTIVE

  • Provide you with essential skills to communicate more effectively.
  • To help you to express your message with more clarity and confidence.
  • Help you handle difficult people and deal with unpleasant situations.
  • This instructive, practical training will give you all the help you need to communicate with more clarity, confidence and persuasiveness.

PROFESSIONAL BUSINESS ETIQUETTE

6
Hours
English

WHAT IS IT?

Customers in today’s world are more demanding and better informed than ever before. That’s why it is crucial to ensure that the buyer experience meets and, ideally, exceeds customers’ expectations. To meet this objective, a solid knowledge of modern business etiquette must be secured and delivered within all forms and phases of interaction with clients.

COURSE OBJECTIVE

By the end of the program, participants will be able to:

  • Behave correctly in both business and social situations
  • Interact effectively with different types of guests
  • Play the role of the ideal host at various functions
  • Organize and manage events such as business luncheons and formal dinners
  • Meet and greet important guests, clients and customers in a proper manner
  • Deal successfully with the media

SUCCESSFUL MEETINGS AND MINUTES

4
Hours
English
Arabic

WHAT IS IT?

Meetings that aren’t managed properly could result in a significant waste of time. A crucial function of effective meetings is the taking down of well-written, accurate minutes.

COURSE OBJECTIVE

This course in Successful Meetings and Minutes will teach participants to take minutes that are effective, thorough and accurate. Specifically, participants will learn the processes of a meeting, the role of the minute taker and the key qualities of well-taken minutes.

PROFESSIONAL EMAIL WRITING

6
Hours
English

WHAT IS IT?

E-mail is virtually the only type of written communication that maintains significance and still has a clear position in the era of Facebook, instant messengers and other digital tools. It is a highly useful, reliable and trusted means of communication. It is evident that email is not going to lose its position anytime soon, and thus all professionals must master and perfect their email skills and etiquette.

COURSE OBJECTIVE

  • Provides all the necessary knowledge on modern email writing and handling the essentials, proper structuring and vital rules to follow.
  • Delivers top tips on how to bring your email efficiency to the highest level using special tactics, best practices and useful tools.
  • To turn your daily routine into a professional advantage and study how to simplify handling emails while advancing your skills to internationally recognized global standards.
  • Write emails which are clear and have high impact and handle all your email correspondence faster than ever before.

PRESENTATION SKILLS

12
Hours
English

WHAT IS IT?

Presentation skills training courses help us to address an audience in a powerful way and communicate a message effectively. Competence in presentation skills and public speaking are extremely valuable assets to any business team. Presentation skills aid managers help with leadership and enable people to develop in their careers.

COURSE OBJECTIVE

  • Designed to give participants the winning edge and enable them to give powerful and persuasive presentations of any kind.
  • Teach you how to lose your nerves and give a powerful presentation using the tricks of the trade.
  • Techniques of looking at your body language, tone of voice, and word choice as a presenter and, of equal importance, the body language of the audience receiving your presentation.

RECORD KEEPING SKILLS

4
Hours
English
Arabic

WHAT IS IT?

This effective record keeping training course is aimed at assisting employees understand what is expected of them in regards to maintaining accurate up to date records and documents. The course will help the employees improve their communcation skills through learning best practice documentation and record keeping skills.

COURSE OBJECTIVE

To ensure staff in your agency have a common understanding of basic recordkeeping concepts and the recordkeeping standards.

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