Our Sales Skills Training Course will provide lots of tips and practical ideas to fully understand the needs of your customer and present products and services to make them feel like it is the right product for them, in a way that is not overly pushy.
We’ll show you how to communicate effectively and understand the psychology of buying to help with the sales process. The course is fun and interactive with plenty of opportunity to practice the skills behind sales and selling.
KHDA (Knowledge and Human Development Authority), Govt. of Dubai
- The Sales Process
- Developing Sales Skills
- Structuring the sale
- Matching products to needs
- Describing Features, Advantages and Benefits
- Overcoming resistance
- Closing the sale
- Skills Practice
- Those who attend this Training Course will:
- Understand the importance of the salesperson
- Be able to set clear sales objectives
- Understand how to establish customer needs and wants in order to match the product or service
- Understand the decision-making process
- Develop effective communication skills
- Know how to avoid/overcome objections
- Be able to effectively close the sale
Who should attend?
- Anyone who is currently engaged in sales
- Those who are planning to move to a career in sales